FAQs
What's a date without any questions?
How should the dates be stored?
Our chocolate-covered dates are shelf stable and can be stored at room temperature. For the best quality and texture, we recommend storing them in a cool, dry place at or below 68°F (20°C), away from direct sunlight, heat, and moisture.
If temperatures aren't consistently below 68°F or you live in a warmer climate, refrigeration is a great option to help preserve freshness. Before enjoying refrigerated dates, allow them to come to room temperature for 5 to 10 minutes for the best flavor and texture.
Our products have a 6-month shelf life when kept in their original sealed packaging.
Do the dates need to be refrigerated?
No. Our dates are shelf stable and do not require refrigeration. However, because they're handcrafted with premium chocolate and natural ingredients, refrigeration is recommended if your home or storage area is consistently above 68°F (20°C). If refrigerated, let them come to room temperature for a few minutes before enjoying for the best flavor and texture.
Are your dates local?
Yes! We work with local organic family owned farmers to obtain the freshest dates. Providing you with a farm to table experience.
Are you dessert dates made daily?
To preserve freshness, our gourmet dessert dates are made to order
Are you dessert dates gluten-free?
Yes! All our dessert dates are gluten-free. If cross-contamination is an issue, please inform us and we will use our designated gluten-free kitchenware.
Are your dessert dates dairy-free?
Yes! All our dessert dates are dairy-free!
Do you ship everyday?
Given that we are shipping a perishable item, to limit travel time, we aim to not ship our dessert dates on Fridays or Saturdays unless it is specifically requested by our daters (aka our customers).
When will I receive my dates?
Since all of our dates are handcrafted and small batch, we usually expect a 2-3 day turnout time before we ship out. We ship our dessert dates using 2-3 day priority mail. If there is no major shipping delays by USPS you should receive your order within 2-3 business days not including holidays.
Why is there white circles on the chocolate sometimes?
White circles or patches on chocolate are caused by a natural phenomenon called "chocolate bloom." This can happen in two ways:
- Fat Bloom: When the cocoa butter in the chocolate rises to the surface and crystallizes due to changes in temperature, leaving a whitish film.
- Sugar Bloom: When moisture dissolves the sugar on the chocolate’s surface, and as it evaporates, it leaves behind a white, powdery appearance.
Both types of bloom are harmless and do not affect the quality or taste of the chocolate. To avoid bloom, store your chocolate in a cool, dry place.
