FAQs

What's a date without any questions?

Are your dates local?

Yes! We work with local organic family owned farmers to obtain the freshest dates. Providing you with a farm to table experience.

Are you dessert dates made daily?

To preserve freshness, our gourmet dessert dates are made to order

Are you dessert dates gluten-free?

Yes! All our dessert dates are gluten-free. If cross-contamination is an issue, please inform us and we will use our designated gluten-free kitchenware.

Are your dessert dates dairy-free?

Yes! All our dessert dates are dairy-free!

Do you ship everyday?

Given that we are shipping a perishable item, to limit travel time, we aim to not ship our dessert dates on Fridays or Saturdays unless it is specifically requested by our daters (aka our customers).

When will I receive my dates?

Since all of our dates are handcrafted and small batch, we usually expect a 2-3 day turnout time before we ship out. We ship our dessert dates using 2-3 day priority mail. If there is no major shipping delays by USPS you should receive your order within 2-3 business days not including holidays.

Why is there white circles on the chocolate sometimes?

White circles or patches on chocolate are caused by a natural phenomenon called "chocolate bloom." This can happen in two ways:

  1. Fat Bloom: When the cocoa butter in the chocolate rises to the surface and crystallizes due to changes in temperature, leaving a whitish film.
  2. Sugar Bloom: When moisture dissolves the sugar on the chocolate’s surface, and as it evaporates, it leaves behind a white, powdery appearance.

Both types of bloom are harmless and do not affect the quality or taste of the chocolate. To avoid bloom, store your chocolate in a cool, dry place.

Can you please elaborate on what exclusions are applied to the "Free Shipping Over $200 promotion?

Free priority shipping is applicable on orders over $200 being shipped or delivered to a single address, not multiple. Multiple addresses incorporates multiple shipping addressed and shipping boxes which results in different shipping costs per address and box.

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